first_imgFormer Bayern Munich midfielder Dietmar Hamann believes Borussia Monchengladbach can win the Bundesliga this seasonAfter finishing ninth last term, Gladbach are second and just four points adrift of leaders Borussia Dortmund this time around.Dieter Hecking’s side have won five of their last six Bundesliga matches following Sunday’s 4-1 thrashing of Hannover 96.Now Hamann is backing Gladbach to become serious title challengers for the 2018/19 Bundesliga crown.Jadon SanchoMerson believes Arsenal should sign Sancho Manuel R. Medina – September 14, 2019 Borussia Dortmund winger Jadon Sancho might be the perfect player to play for the Gunners, according to former England international Paul Merson.“I think they really have a chance to win the championship this season. Dortmund march well in front of them, but I really like Gladbach,” Hamann told Sky.“They have a good starting eleven and don’t have the burden of a European competition. They have a good squad and can easily make changes.”Gladbach will next travel to RB Leipzig on Sunday for another Bundesliga game.last_img read more


first_img This hands-on workshop will give you the tools to authentically connect with an increasingly skeptical online audience. 2 min read Enroll Now for Free Global cryptocurrency exchange itBit Trust Company, LLC, is arguably the envy of the entire Bitcoin community today.The nascent Bitcoin trading platform announced this morning that it has officially received a banking trust charter under New York State law. The groundbreaking new license makes itBit the only U.S.-chartered and supervised Bitcoin exchange compliant with New York and federal law, Techcrunch reports.    The trust company charter lends itBit “bank-like status,” as The New York Times put it, not to mention some hefty bragging rights within the Bitcoin community. “This is a big deal,” itBit co-founder and CEO Charles Cascarilla told the Times, “not just for us, but for the entire Bitcoin industry.”Related: Richard Branson Holding Digital Currency Summit on Private Caribbean IslanditBit Trust Company is a game-changer for US #bitcoin regulation & customer asset protection http://t.co/EB8Caty1TL pic.twitter.com/guz90GwEgV— itBit (@itBit) May 7, 2015The license signifies a momentous stride forward in the race to legitimize the fledgling digital currency sector, sullied in the not so distant past by sketchy, unregulated Bitcoin exchanges, like Mt. Gox and Ripple Labs. Just last week, the Treasury Department’s Financial Crimes Enforcement Network slapped Ripple Labs with a $700,000 fine for breaching the bank secrecy act, among other infractions.Related: Is Bitcoin Speculative Foolery or a Financial Services Breakthrough?In addition to heralding its new license, itBit also shared the news today that it clinched a $25 million Series A venture capital financing round. Several new and existing investors participated in the raise. Among them are RRE Ventures, Liberty City Ventures and the Jordan Company. The funding will be used to “significantly scale” the startup’s products and services, as well as to hire talent to staff positions in compliance, customer service, engineering, marketing and operations, according to a statement issued by itBit.Cascarilla, a former Wall Street financial services professional, co-founded itBit 18 months ago. The exchange is based out of New York City and Singapore. He told Techcrunch that it took his company 15 months and a thousand-plus-page application to finally win the historic charter.Related: ‘Days Felt Like Years’: What Morgan Spurlock Found When He Tried to Survive on Bitcoin for a Weekcenter_img Free Workshop | August 28: Get Better Engagement and Build Trust With Customers Now May 7, 2015last_img read more


first_img Problem Solvers with Jason Feifer Listen Now July 21, 2017 Opinions expressed by Entrepreneur contributors are their own. Customer support services have changed. Before, you’d have a team of people in an office with headsets and computers, answering call after call, and email after email. While this is still the case in many organizations, the way we communicate with our customers has changed and as a result, so has the technology we use.Today, consumers have switched towards messaging applications as their preferred method of personal and professional communications. They interact with brands the same way they would with their family and friends. With that in mind, companies are following their audiences where they’re most likely to be.Unfortunately, finding the resources to interact with millions of potential consumers on a daily basis is near impossible, so we’ve started using robots. These robots are powered by artificial intelligence (AI), allowing them to interact with our consumers in the same way a human would. They’re called chatbots. At ChattyPeople we are working to solve this challenge.Related: Enterprise Chatbot Solutions With AI and Voice-Activation Are the FutureThe Benefits of Integrating an AI-Powered Chatbot Into Your Customer Care ServicesAs AI technology continues to grow, it’s essential that your company includes it in its business processes, and what better place to start than in your customer care department? After all, this is where your company has some of the most important and enlightening conversations with your customers.What makes having an AI-powered chatbot so great that companies of all sizes, from various industries, are using them to have some of their most important interactions with their audiences?Related: Enterprise Chatbots Platforms and the Future of WorkInstant ServiceWhile technological advancements and the proliferation of the internet has given us numerous advantageous business solutions, it has also equipped consumers with the notion that they can receive the information they want, instantaneously. They’ve become increasingly impatient, leaving customer support teams under a mound of pressure.Huge enterprises can’t offer instantaneous support to their customer unless they hire millions of agents. AI-powered enterprise chatbot solutions allow you to create a chatbot that can take on all your more basic customer problems while cutting out the long waiting times.Self-ServiceIt’s not just about offering instant responses to your customers’ queries. Enterprise chatbot solutions empower them to get answers without being put on hold or having to wait for an email response by creating a self-service system in their favorite messaging applications. Aside from empowering them, you’ll only be making a one-time monetary investment, allowing you to cut costs and increase productivity.Related: Enterprise Chatbots and the Conversational Commerce Revolutionizing BusinessBroader ReachOne of the biggest advantages of using enterprise chatbot solutions with AI in your customer support strategy is that you’ll be available to your audience 24/7, on a global scale. Even if every one of your offices is closed, your customers will still be able to contact you with an emergency whether they’re at home on a computer or using their mobile devices on the go.Increased SalesWhile your AI enterprise customer care chatbot will be predominantly used to interact with consumers and resolve any problems they may be facing, it can also become an integral part of your marketing and sales teams. With the right training, it will be able to send personalized offers to your customers on demand, as well as take orders, and process payments, among other activities.Related: Top 10 Best Chatbot Platform Tools to Build Chatbots for Your BusinessData AnalysisAs I mentioned above, your customer support team has some of the most important and enlightening conversations with your customers, but gathering and analyzing that amount of varied data is virtually impossible. Fortunately for us, AI-powered chatbots gather that data for us.While many current enterprise chatbot solutions offer limited analytics, they do offer you the reports you need to analyze your conversations yourself. Metrics you can track include:Total number of users reachedAverage session durationSessions per userInteractions per userClick-through ratesActive and engaged usersConfusion triggersResponse timeConversation stepsRetention ratesCreating Your Own AI Customer Care ChatbotThe real question is: how easy is it for large enterprises to include AI-powered chatbots into their processes? Lucky for us, gone are the days where coding and web development skills were required. Now, you can use an enterprise chatbot solution to simply creating an account and linking it to your social media profiles.By using complex machine learning technologies, chatbot solutions can help you deploy an AI-powered chatbot into your customer care services in a matter of minutes. Your chatbot should be able to:Integrate with all the major payment systemsBecome an integral part of your marketing and sales teamUse AI and natural language processing (NLP) to answer all your customer questionsRelated: How to Create a Facebook Messenger Chatbot For Free Without CodingFinally…Enterprise chatbot solutions with AI are essentially super-intelligent customer service assistants. Despite these chatbots needing a human eye monitoring them ensure everything runs smoothly, they do offer large enterprises the chance to tend to a broader customer base while cutting costs and increasing productivity. Hear from business owners and CEOs who went through a crippling business problem and came out the other side bigger and stronger. 5 min readlast_img read more


first_img Gold Producers (GDX) 20.66 24.78 45.55 Oil 97.65 94.80 86.26 Silver Stocks (SIL) 10.82 12.59 22.11 TSX (Toronto Stock Exchange) 13.280.72 13,380.41 12,151.13 Gold Junior Stocks (GDXJ) 28.89 37.15 83.12 Louis James Senior Metals Investment Strategist Casey Research P.S. New phyles are launching in Sleman, Yogyakarta, Indonesia; Cuenca Canton, Ecuador; and Birmingham, England. The Antwerp, Belgium; Sydney, Australia; Princeton, NJ; Edmonton, ON; and London, ON, Canada phyles are looking for coordinators. Anyone interested in any of these areas or in checking for an existing phyle in his region should send an email to [email protected] Silver 19.54 21.77 33.04 Copper 3.21 3.24 3.63 One Month Agocenter_img Dear Reader, I have written repeatedly about the futility and foolishness of trying to time the market—tops or bottoms—but I know the desire for such a crystal ball is overpowering. So this week, we’ll indulge in a bit of crystal-ball gazing. But first, it is with great pride that I announce the publication of Doug Casey’s new book, Right on the Money. This is our second volume of “Conversations With Casey,” but this one includes several conversations between the two of us that weren’t distributed for free in our former column by that name. In the book, Doug and I delve into the specifics of how to apply his contrarian philosophy to making money. The Book When I mentioned the new book on my Facebook page a few days ago, I received a slew of congratulations. Thank you all. I enjoyed the conversations greatly, as well as the opportunity to draw out Doug’s knowledge and experience to share with all who are intellectually honest enough to consider what he says. But one fellow wrote in to say that Doug and I were quite brazen to publish a book called Right on the Money after being wrong about gold for the last two years. I understand completely that people who’ve invested recently in the gold sector are likely underwater and wondering how long they can hold their breath. I feel the pinch myself, with many of my own stocks in the red at the moment. However, we were not wrong about the current correction. Back in 2011 when gold hit its nominal peak over $1,900, we warned readers in print that a retreat was likely. Granted, given all the Wile E. Coyote economics governments around the world have been engaged in, we didn’t expect the temporary bear to stay so long or grow so large, but we did see it coming, and we did—and still do—see it as a fantastic opportunity for those who didn’t get in at the beginning of the bull cycle back in 2001. In point of fact, we have not been proven wrong about that yet; we’ve just seen a predictable level of panic among those who don’t see or have confidence in the bigger picture and long-term trends we’re betting on. Further, we found ways to make money on gold’s slide since 2011, including three highly successful “gold insurance” plays that more than doubled readers’ investments when gold went down. We’ve also included more dividend-paying companies in BIG GOLD, and even found one company for the International Speculator that profits from processing gold regardless of the gold price (one so far—I’m on my way to see another possible pick as you read this), as well as been able to upgrade our portfolio with high-grade exploration and development companies on sale while the market is down. This is what it means to be a contrarian—as Doug likes to say: “Make volatility your best friend.” And he should know: he’s been profiting from the metals and mining markets for almost 40 years. If one pulls back to view the big picture—in both global breadth and historical depth—as few people can do like Doug, it’s easy to see that the current slump in our market sector should not be cause for fear, but for excitement. It’s the best bargain-hunting opportunity for commodities investors in a decade. And it just may be the best wealth-creation opportunity in a generation. Exactly how one goes about this is what we explore in Right on the Money, and you can preorder a copy now to receive a 13% discount. Just in time for holiday reading—and giving. I hope you take advantage of this deal while it lasts. The Crystal Ball Doug likes to say that it’s a big mistake to make a prediction that includes both an event and a time. But then he often goes ahead and does exactly that—”for entertainment purposes only.” So I’m going to go out on a similar limb: I think it will be clear to most investors that the precious metals correction is over and the second half of this record-smashing gold bull market is under way well before the end of 2014. One of the reasons for this is a very different conversation I recently had, not with Doug, but with Krassimir Petrov. Krassimir is a true international man, like Doug: an Austrian School professor of economics from Bulgaria, currently living in Thailand. More important at the moment is that the previous time I interviewed him, he predicted the timing of the current gold bull cycle more accurately than Doug and I did—a fact that impressed me greatly. That interview is a relatively quick read, dense with important ideas and insights, but it’s too long for this dispatch, so I’m going to give you the bottom line and encourage you to read the whole interview here. Based on cyclical analysis, technical analysis, fundamental analysis, and portfolio analysis, Petrov says the bottom for gold could be in already, but most likely will be behind us within one to seven months. That’s early to mid-2014, now rapidly approaching. (Note that in the interview, he says three to nine months, but I recorded our conversation two months ago.) That said, I should also mention that Krassimir is convinced that the actual Mania Phase in gold – when the investing herd throws itself head-first into the gold market and you’ll get gold stock tips from your friendly cab driver – is still at least six to eight years away. While that may be somewhat disappointing to us gold investors waiting for our big rewards, it isn’t bad at all, because we’ll make plenty of money on the ramp up before the Mania Phase, just as we did in the first half of this epic bull market. I still believe it’s impossible to predict the exact bottom of a market correction, but given that cashed-up, high-grade exploration plays—and even profitable producers—are already on the deep-discount rack, it seems clear as day to me that the thing to do is to build a position while the market is down. You do not want to miss this boat. And best of all, tax-loss selling this month is likely to provide spectacular buying opportunities in the best of the best stock picks in the sector. I strongly encourage any and all with the contrarian courage to buy what others are selling (the hardest part of implementing the “buy low, sell high” formula) to act. Right on the Money shows you how, and the International Speculator offers you specific and detailed guidance. (If you try the International Speculator risk-free for 3 months today, BIG GOLD is included in your subscription, at no extra charge.) I know I’m tooting my own horn here and repeating some things readers have heard before, but I believe 100% in what I’ve said, and I’ve put more of my own money where my mouth is than ever before. Heart and mind, I wish you a happy and very prosperous 2014. Sincerely, Rock & Stock Stats Last Gold and Silver HEADLINES GFMS: India’s Silver Imports Likely to Touch New Record Highs in 2013 (Scrap Monster) According to Thomson Reuters GFMS, silver shipments into India reached 338 tonnes (10.8 million ounces, or Moz) in October, surging 40% over the 241 tonnes (7.7 Moz) imported in September. Through October, the country imported 4,652 tonnes (149.5 Moz), and analysts project that total silver imports could reach 5,200 to 5,400 tonnes (167-174 Moz) this year, exceeding the previous record of 5,048 tonnes (162.2 Moz) achieved in 2008. Silver demand in India has two key drivers. The first is low prices, which have plunged by nearly 37% year to date. The second reason is that increasing numbers of Indians have opted for silver jewelry and coins as gifts at festivals and weddings instead of gold, due to government restrictions that have led to a supply shortfall. Given the strength of the gold tradition in India, it will be interesting to see what happens when this dam finally bursts—as eventually it must. Silver Eagle Coin Sales Lag in November, But Still a Record 2013 (Mineweb) November American Silver Eagle bullion coin sales declined by 787,000 ounces from October levels, as the US Mint reports 2.3 million Silver Eagles were sold in November, down from 3,087,000 coins in October and 3,159,500 coins in November 2012. However, according to the Gold and Silver Blog, “the lower sales figures for November do not reflect a drop in demand for silver bullion coins, but rather the opposite due to the fact that the US Mint has run out of coins due to unprecedented demand.” Last year, the Mint unexpectedly sold out of 2012 Silver Eagles on December 17; the Mint is thus limiting coin orders for the remainder of this year to conserve blanks for the 2014 program. The Mint plans to issue its last weekly allocation of 2013 Silver Eagles on December 9. The 2014 silver Eagle bullion coins will not be available to order until January13, 2014. Meanwhile, year-to-date sales of American Eagle gold bullion coins at the end of November totaled 800,500 ounces, surpassing last year’s total sales of 753,000. This is already a new all-time record. Korea Exchange Targets Gold Trade as Park Hunts Taxes (Bloomberg) In an attempt to improve trading transparency and generate new tax revenue and financial opportunities, the Korean Exchange will begin physical gold trading on March 24, 2014. Asia’s fourth-largest economy, which already offers gold futures trading on the Korean Exchange, has been entertaining the possibility of a physical bullion market since 2010. Illegal trading to avoid taxes accounts for as much as 3.3 trillion won, depriving the government of an estimated $300 billion in tax revenue. The surge in gold-related services and institutions continues, especially in the East. We recommend investing with this trend in mind. This Week in International Speculator and BIG GOLD—Key Updates for Subscribers International Speculator One of our advanced, high-grade explorers just received a critical permit for underground work—a major step forward for this project, which has been significantly de-risked. Gold 1,230.70 1,317.80 1,701.80 One Year Ago TSX Venture 916.65 941.31 1,186.70 This Canadian explorer released outstanding met-test results, showing that its flagship project should have relatively low costs. The market ignored this value-adding news, making this company a Best Buy. BIG GOLD We updated all our stock recommendations in the latest issue of BIG GOLD, which are also posted on the portfolio page.last_img read more