first_imgWith the use of online shopping rapidly expanding, the Competition and Consumer Affairs Commission (CCAC) has taken up the task of protecting customers who choose to use digital marketing.This was revealed by the Director of the Commission, Dawn Holder-Cush, during the Guyana Press Association’s (GPA) Lunch Time Lecture on Tuesday at MorayDirector of CCAC, Dawn Holder-CushHouse, Camp Street, Georgetown.The Director of the consumer body revealed that an Electronic Transaction Bill is currently being drafted and will be presented to Cabinet next Tuesday, which is intended to protect the rights of customers who shop online.“I was asked to do some consultations and we have an Electronic Transaction Bill which will go before Cabinet next week Tuesday,” she said.Holder-Cush was sceptical to divulge information on the contents of the Bill but promised to engage the GPA during the consultation phase.The Commission which falls under the Business Ministry will now bear this responsibility although it previously fell within the boundaries of the Public Telecommunications Ministry.Back in December, this newspaper reported that the CCAC had no provisions in place to protect such customers although the number of persons rushing to the online markets has spiked.This was at the time confirmed by the Public Relations Officer of the Commission, Allison Parker during an interview with Guyana Times.As pointed out by her, the Consumer Affairs Act only provides guidelines for electronic sale transactions locally.This means that persons who source items online from overseas suppliers have no rights if an item arrives and does not meet their specification.CCAC said “The Consumer Affairs Act does not provide jurisdiction for cross border e-commerce”.With regards to legislation, the Consumer Affairs Act states that “The Minister may, after consultation with the Commission, make regulations for the purpose of protecting consumers in relation to electronic sale transactions”.Persons have many a time complained of sourcing items from online stores only to receive, in some cases, an entirely different put-together item when it comes to clothing, makeup, accessories and even electronics.Meanwhile, when it comes to other complaints in the areas of electronics, appliances, vehicles and others the Commission said it has received a total of 289 complaints for 2018 which valued $91,868,324, from customers who were unable to get value for their dollar.These figures, however, notably only cover items that were sourced locally as no provisions are made in the legislation to protect the rights of customers who source items from overseas.last_img read more


first_img Transfer rumours and paper review 1 Here’s the top transfer-related stories in Saturday’s newspapers…Manchester United have been in secret talks to try to buy 23-year-old Barcelona forward Neymar. (The Sun)  Chelsea have agreed a £69m deal to sign 22-year-old Juventus and France midfielder Paul Pogba, while attacking midfielders Oscar, 23, Willian, 27, and Juan Cuadrado, 27, could go the other way. (The Sun)  The Blues are ready to spend a combined £100m on former Manchester United youngster Pogba and Everton defender John Stones, 21. (Daily Star) Manchester City are expected to announce they have agreed a £50m fee with Wolfsburg for Belgium midfielder Kevin de Bruyne, 24, over the weekend. (Daily Mirror) Manchester United are demanding that Real Madrid pay £29m for Spanish goalkeeper David De Gea, 24 – or £22m plus 28-year-old Costa Rican Keylor Navas. (Marca) Sunderland boss Dick Advocaat says everyone in his squad is for sale, adding: “If the player wants to go, he can go.” (Metro) The Black Cats will try to get Sam Allardyce to replace Advocaat if he decides to leave. (Daily Mirror) Bournemouth have bid about £5m for 31-year-old Crystal Palace striker Glenn Murray. (Guardian) Norwich City have failed in a approach to sign QPR striker Charlie Austin, despite being prepared to offer £14m for the 26-year-old. (Daily Mirror) Manchester United defender Jonny Evans, 27, is a target for West Brom after their bid to sign Tottenham’s Federico Fazio, 28, collapsed. (The Sun) Sevilla have made an approach to sign Andy Carroll on loan, despite the 26-year-old England striker not being fit to play for West Ham. (The Times) Sunderland have made a move to sign Napoli’s Dutch international Jonathan de Guzman, 27, on loan. (Daily Mail) West Ham want QPR goalkeeper Rob Green, 35, but are not willing to meet his £50,000-a-week wage demands. (Daily Mail)And here’s the latest talkSPORT.com headlines…Paris Saint-Germain open talks with Manchester United target Fabio CoentraoLazio warn clubs ex-West Ham and Manchester United midfielder Ravel Morrison is not for saleArsenal blow! Lyon make move for midfielder Marcelo BrozovicLiverpool put on red alert as Lazio make Keita Balde Diao available to clubsMan City transfer news: Deal for Kevin De Bruyne close as Wolfsburg star agrees personal termsCrystal Palace Alan Pardew eyeing reunion with former Newcastle defender Davide SantonReports – Man City starlet signs for MarseilleArsenal ‘not close’ to new signing, admits Wengerlast_img read more