first_img This hands-on workshop will give you the tools to authentically connect with an increasingly skeptical online audience. 2 min read Enroll Now for Free Global cryptocurrency exchange itBit Trust Company, LLC, is arguably the envy of the entire Bitcoin community today.The nascent Bitcoin trading platform announced this morning that it has officially received a banking trust charter under New York State law. The groundbreaking new license makes itBit the only U.S.-chartered and supervised Bitcoin exchange compliant with New York and federal law, Techcrunch reports.    The trust company charter lends itBit “bank-like status,” as The New York Times put it, not to mention some hefty bragging rights within the Bitcoin community. “This is a big deal,” itBit co-founder and CEO Charles Cascarilla told the Times, “not just for us, but for the entire Bitcoin industry.”Related: Richard Branson Holding Digital Currency Summit on Private Caribbean IslanditBit Trust Company is a game-changer for US #bitcoin regulation & customer asset protection http://t.co/EB8Caty1TL pic.twitter.com/guz90GwEgV— itBit (@itBit) May 7, 2015The license signifies a momentous stride forward in the race to legitimize the fledgling digital currency sector, sullied in the not so distant past by sketchy, unregulated Bitcoin exchanges, like Mt. Gox and Ripple Labs. Just last week, the Treasury Department’s Financial Crimes Enforcement Network slapped Ripple Labs with a $700,000 fine for breaching the bank secrecy act, among other infractions.Related: Is Bitcoin Speculative Foolery or a Financial Services Breakthrough?In addition to heralding its new license, itBit also shared the news today that it clinched a $25 million Series A venture capital financing round. Several new and existing investors participated in the raise. Among them are RRE Ventures, Liberty City Ventures and the Jordan Company. The funding will be used to “significantly scale” the startup’s products and services, as well as to hire talent to staff positions in compliance, customer service, engineering, marketing and operations, according to a statement issued by itBit.Cascarilla, a former Wall Street financial services professional, co-founded itBit 18 months ago. The exchange is based out of New York City and Singapore. He told Techcrunch that it took his company 15 months and a thousand-plus-page application to finally win the historic charter.Related: ‘Days Felt Like Years’: What Morgan Spurlock Found When He Tried to Survive on Bitcoin for a Weekcenter_img Free Workshop | August 28: Get Better Engagement and Build Trust With Customers Now May 7, 2015last_img read more


first_img 5 min read This hands-on workshop will give you the tools to authentically connect with an increasingly skeptical online audience. Opinions expressed by Entrepreneur contributors are their own. Enroll Now for Free October 2, 2015 As nectar was to the Greek gods, patents are to the tech industry.It’s not atypical for big players – your Googles, Apples, Microsofts – to add thousands of them to their portfolios every year. While many are granted only to remain unused, the most interesting ones offer sneak peaks at possible future products.Apple may not lead the tech pack in terms of quantity, but many of its patents have a distinctive ‘it’ factor. For example, take Apple’s patent for earbuds that – get this – actually stay in your ears! (Apple seems to have followed through on this one.)If we had our way, the company would consider doing the same on all seven patents listed below.1. A smart ringWe finally have an Apple Watch – are other accessories far behind? Perhaps not, judging from an Apple patent filed last April and published yesterday.The patent outlines plans to develop a smart, interactive ring that syncs with other Apple devices such as the iPhone or iPad, and can alert the wearer when a text, tweet or status update is received. In the place of a traditional jewel or stone, there is a touchpad touchscreen and the ring could also include a microphone for picking up voice commands.Why a ring when consumers can already purchase an Apple smartwatch and a smartphone? “The light emitted by a touchscreen may be inappropriate in certain social environments or even dangerous if it gives away the position of a threatened user,” the application reads.More practically, a smart ring would eliminate the need for constant phone checking. While some may argue this would bind us even more tightly to technology, it could also be liberating.   2. A battery that lasts days (or even weeks)Filed in March and already approved, this patent for a “portable and cost-effective fuel cell system for a portable computing device” suggests the tech giant is exploring ways to increase battery life for its array of devices.The referenced fuel cells, which most often combine hydrogen with oxygen to create electrical energy, can be far more efficient than other battery types, potentially enabling “continued operation of portable electronic devices for days or even weeks without refueling,” Apple notes in the patent.Even if Apple does pursue this patent, it’ll likely be awhile until it’s incorporated into consumer products. But that doesn’t mean that a day-long – nay, week-long – battery life is an impossibility — just that it hasn’t happened yet. 3. Biometric-tracking headphonesApproved last winter but originally filed back in 2008, this patent refers to a headphone system with built in sensors that can detect a wearer’s heart rate, temperature and perspiration to track his or her movements and activity level.This sounds pretty cool — but also kind of creepy, especially when you pair it with another one of Apple’s patent applications, which lays out plans to serve consumers targeted ads based on their biometric data.Read More: Apple’s Latest Patent Tracks Temperature, Perspiration and Heart Rate — in Your Headphones4. Waterproof electronicsIn March, Apple applied for a patent that details plans to protect “water sensitive” electronics parts by coating them with a hydrophobic coating. Water-resistant iGadgets? Yes, please.Read More: A Way to Waterproof Your iPhone? Apple Is Looking Into It.5. A ‘walk-and-text’ featureBack in 2012, Apple filed a patent for a “transparent based” texting system that would, presumably, streamline the difficult process of texting while walking. The idea is fairly simple: when an iPhone user texts, the device will display video images of what’s directly in front him or her (captured by its rear-facing camera), with semi-transparent text bubbles replacing the typical opaque texting backdrop.It’s a silly one, yes, but we’d still want to see it in action.Read More: Want to Text and Walk and Still See Where You’re Going? Apple Has a Patent for That.6. Voicemail screenerOriginally filed all the way back in 2003, last year Apple was finally granted a patent that would enable iPhone users to listen to voicemails as they’re being left, with the option to pick up mid-message. Almost takes you back to the landline era.Read More: Apple’s Latest Patent Will Let You Pick Up During a Voicemail7. Car-finderLosing your car in a crowded parking lot is a uniquely hellish experience. It’s frustrating, but it also makes you feel kinda dumb.As with the other listed items, a pair of patents filed in 2013 suggests Apple may be working to solve an all-too-common problem. The patents detail how an iPhone could establish a Bluetooth connection with a car and, using triggers such as open doors or shuttered ignitions, determine where it is parked and guide its owner to the location via digital breadcrumbs.Read More: Pair of Apple Patents Aims to Answer: ‘Where’d I Park My Car?’ Free Workshop | August 28: Get Better Engagement and Build Trust With Customers Nowlast_img read more


first_img Problem Solvers with Jason Feifer Listen Now July 21, 2017 Opinions expressed by Entrepreneur contributors are their own. Customer support services have changed. Before, you’d have a team of people in an office with headsets and computers, answering call after call, and email after email. While this is still the case in many organizations, the way we communicate with our customers has changed and as a result, so has the technology we use.Today, consumers have switched towards messaging applications as their preferred method of personal and professional communications. They interact with brands the same way they would with their family and friends. With that in mind, companies are following their audiences where they’re most likely to be.Unfortunately, finding the resources to interact with millions of potential consumers on a daily basis is near impossible, so we’ve started using robots. These robots are powered by artificial intelligence (AI), allowing them to interact with our consumers in the same way a human would. They’re called chatbots. At ChattyPeople we are working to solve this challenge.Related: Enterprise Chatbot Solutions With AI and Voice-Activation Are the FutureThe Benefits of Integrating an AI-Powered Chatbot Into Your Customer Care ServicesAs AI technology continues to grow, it’s essential that your company includes it in its business processes, and what better place to start than in your customer care department? After all, this is where your company has some of the most important and enlightening conversations with your customers.What makes having an AI-powered chatbot so great that companies of all sizes, from various industries, are using them to have some of their most important interactions with their audiences?Related: Enterprise Chatbots Platforms and the Future of WorkInstant ServiceWhile technological advancements and the proliferation of the internet has given us numerous advantageous business solutions, it has also equipped consumers with the notion that they can receive the information they want, instantaneously. They’ve become increasingly impatient, leaving customer support teams under a mound of pressure.Huge enterprises can’t offer instantaneous support to their customer unless they hire millions of agents. AI-powered enterprise chatbot solutions allow you to create a chatbot that can take on all your more basic customer problems while cutting out the long waiting times.Self-ServiceIt’s not just about offering instant responses to your customers’ queries. Enterprise chatbot solutions empower them to get answers without being put on hold or having to wait for an email response by creating a self-service system in their favorite messaging applications. Aside from empowering them, you’ll only be making a one-time monetary investment, allowing you to cut costs and increase productivity.Related: Enterprise Chatbots and the Conversational Commerce Revolutionizing BusinessBroader ReachOne of the biggest advantages of using enterprise chatbot solutions with AI in your customer support strategy is that you’ll be available to your audience 24/7, on a global scale. Even if every one of your offices is closed, your customers will still be able to contact you with an emergency whether they’re at home on a computer or using their mobile devices on the go.Increased SalesWhile your AI enterprise customer care chatbot will be predominantly used to interact with consumers and resolve any problems they may be facing, it can also become an integral part of your marketing and sales teams. With the right training, it will be able to send personalized offers to your customers on demand, as well as take orders, and process payments, among other activities.Related: Top 10 Best Chatbot Platform Tools to Build Chatbots for Your BusinessData AnalysisAs I mentioned above, your customer support team has some of the most important and enlightening conversations with your customers, but gathering and analyzing that amount of varied data is virtually impossible. Fortunately for us, AI-powered chatbots gather that data for us.While many current enterprise chatbot solutions offer limited analytics, they do offer you the reports you need to analyze your conversations yourself. Metrics you can track include:Total number of users reachedAverage session durationSessions per userInteractions per userClick-through ratesActive and engaged usersConfusion triggersResponse timeConversation stepsRetention ratesCreating Your Own AI Customer Care ChatbotThe real question is: how easy is it for large enterprises to include AI-powered chatbots into their processes? Lucky for us, gone are the days where coding and web development skills were required. Now, you can use an enterprise chatbot solution to simply creating an account and linking it to your social media profiles.By using complex machine learning technologies, chatbot solutions can help you deploy an AI-powered chatbot into your customer care services in a matter of minutes. Your chatbot should be able to:Integrate with all the major payment systemsBecome an integral part of your marketing and sales teamUse AI and natural language processing (NLP) to answer all your customer questionsRelated: How to Create a Facebook Messenger Chatbot For Free Without CodingFinally…Enterprise chatbot solutions with AI are essentially super-intelligent customer service assistants. Despite these chatbots needing a human eye monitoring them ensure everything runs smoothly, they do offer large enterprises the chance to tend to a broader customer base while cutting costs and increasing productivity. Hear from business owners and CEOs who went through a crippling business problem and came out the other side bigger and stronger. 5 min readlast_img read more


first_imgHello and welcome to Stoke-on-TrentLive’s breaking news service bringing you all the latest updates from Stoke-on-Trent and North Staffordshire on Friday January 4. Our team of reporters will be updating this live service with all the latest on the traffic and travel and weather updates – as well as news and entertainment through the day. We’ll be bringing you the very latest updates in our live news feed below. For the latest news and breaking news visit www.stokeontrentlive.co.uk Get all the big headlines, pictures, analysis, opinion and video on the stories that matter to you. Follow us on Twitter @SOTLive – the official Sentinel account – real news in real time. We’re also on Facebook – your must-see news, features, videos and pictures throughout Stoke-on-Trent, North Staffordshire & South Cheshire. Want to tell us about something going on where you live? Let us know – Tweet us @SOTLive or message us on our Facebook page . And if you have pictures to share, tag us on Instagram at StokeonTrentLive . 17:30Due to an RTC the #A536 is closed at #PexhallRoad on the #Macclesfield side and #BankLane on the #Congleton side. Please avoid until we announce the road clear.— Cheshire Police Taskforce (@CPTaskforce) January 4, 201917:27A527 Porthill Road clear at A500 D Road / Longbridge Hayes Road / Longbridge Hayes Road (Porthill Bank).16:52A527 Biddulph Road coming from Brinley Ford Southbound busy but moving at A5272 High Lane roundabout. 16:52Brownhills Road / Davenport Street / Newcastle Street busy but moving between A500 (Porthill Bank) and Tunstall. 16:27@PoliceShelton & @Hanleypolice have supported Stoke on Trent’s Sudenese community with their peaceful demonstration, which took place this afternoon in Shelton and Hanley. #ProtestLiaisonOfficers #NoIssuse #lawfulProtest @StaffsPolice pic.twitter.com/EfqB1yLCvW— Shelton Police (@PoliceShelton) January 4, 201915:52Moorland Road busy but moving at A5272 High Lane / A5272 Hanley Road / Bank Hall Road (Smallthorne Roundabout). 15:52Services at a stand on Virgin Trains West Coast between Stafford and Crewe due to signalling problem. 12:53Dog left to die in ditch – with another left dumped by busy road just days after giving birthThe RSPCA are investigating after both animals were dumped in Stoke-on-Trent. More here12:01Lane closed due to accident on A500One lane closed and queueing traffic due to accident on A500 D Road Northbound before A34 Talke Road (Talke Roundabout).The accident is just prior to the Talke exit.11:42Man, 38, charged after Douglas MacMillan charity box stolen from shopHe is set to appear in court this morning. More here.11:18Firefighters working to rescue cat from treeThe cat is believed to have been stuck since Tuesday. More here.10:37Cash only at Stafford ServicesA Highways England spokesman said:Stafford Services M6 southbound between J15 Hanchurch to J14 Creswell- Cash only due to no internet – card machines not working. “10:14Shock as town centre restaurant closes ‘with immediate effect’ The restaurant and wine bar has apologised to customers and thanked them for their support. More here. 09:31Four way traffic lights causing delays at Cobridge Traffic LightsQueueing traffic due to temporary traffic lights on A53 Cobridge Road at A50 Waterloo Road (Cobridge Traffic Lights).Four-way temporary lights installed but cause for this is not known. (Image: Inrix)09:13Woman, 58, dies in accident on A500The A500 was closed for more than five and a half hours following the accident last night. More here.08:58Bull Lane partially blocked due to accident between Brindley Ford and PackmoorBull Lane Westbound partially blocked due to accident from Handley Drive to Mellor Street. Traffic is coping well.Between A527 Outclough Road and Newchapel. (Image: Inrix)08:53Police step up patrols as youths cause anti-social behaviour in townThe youths are believed to have travelled from Crewe to Congleton. More here.08:53Arrest made after break-ins at businesses Police have made the arrest overnight following recent burglaries in the town. More here. 08:33Broken down lorry causing delays on M6M6 Northbound lane closed on exit slip road, queueing traffic due to broken down lorry at J14 A34 (Stafford North).Lane one (of two) is closed heading down to the roundabout. (Image: Inrix)08:20Abandoned Snoop the dog moves closer to being put up for adoptionThe charity hopes to assess the dog, abandoned just before Christmas, to help find him a forever home. More here.’Snoop’ the dog08:15Statement expected on A500 accidentWe have contacted Cheshire Police about an accident that closed the A500 for more than five hours overnight. We understand a statement will be issued later today.07:55Woodhouse Lane now closed due to accidentWoodhouse Lane in both directions closed due to accident, a single vehicle involved between Pennine Way and Under The Hill.Traffic officers are at the scene. 07:43Accident in Biddulph MoorWoodhouse Lane partially blocked, queueing traffic due to accident from Under The Hill to Pennine Way.Between Biddulph Moor and A527 Congleton Road. (Image: Inrix)06:53Arrest after charity box stolen from furniture storePolice made the arrest last night. More here.06:29Police warn motorists in Staffordshire not to leave cars unattended while defrosting windscreensA Staffordshire Police spokesman said:Frosty morning across Staffordshire today. Don’t leave your car unattended whilst defrosting the windscreen. “06:27A34 busy but moving in Trent ValeA34 Newcastle Road busy but moving between Springfield Retail Park and A500 D Road (Hanford Interchange). (Image: Inrix)06:11Good morningWe’ll be keeping you up to date with the latest news throughout the day.last_img read more